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	<title>Comments on: Barber Shop Hierarchy</title>
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	<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/</link>
	<description>Urban Sociology and Urbanism, in China and North America</description>
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		<title>By: Marian Rosenberg</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-54326</link>
		<dc:creator>Marian Rosenberg</dc:creator>
		<pubDate>Wed, 27 Jul 2011 17:28:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-54326</guid>
		<description>I was working as an interpreter for an international sporting event and the person in charge of my office says &quot;go copy these papers and collate them&quot; which has me in a pretty snarly sour mood cause I&#039;m foreign staff and a translator and surely there are other people who ought to be doing that.

About five minutes after I&#039;ve finished doing the copying (which involved taking the papers over to the copier and handing them to a secretary so that I wouldn&#039;t damage The Machine with my total lack of copying machine -fu) I&#039;m sitting at a table in the hotel lobby collating and stapling and generally being in a grumpy mood about it.

Then the coach of the Chinese National Team came over &quot;do you know when the such-and-such a schedule is going to be ready?&quot;

&quot;It&#039;s the third set of documents I&#039;m supposed to be collating cause nobody has any translation tasks for the translator&quot;

&quot;Oh.&quot;

And he sits down and starts collating documents with me.

He could do it because everyone knew he was a personage instead of a mere person.

By and large, however, whenever I&#039;ve got Chinese coworkers, the important people never ever let the random outsiders see them performing actual work even when the work that they are carefully not letting outsiders see them do is work that they won&#039;t let us plebes do.</description>
		<content:encoded><![CDATA[<p>I was working as an interpreter for an international sporting event and the person in charge of my office says &#8220;go copy these papers and collate them&#8221; which has me in a pretty snarly sour mood cause I&#8217;m foreign staff and a translator and surely there are other people who ought to be doing that.</p>
<p>About five minutes after I&#8217;ve finished doing the copying (which involved taking the papers over to the copier and handing them to a secretary so that I wouldn&#8217;t damage The Machine with my total lack of copying machine -fu) I&#8217;m sitting at a table in the hotel lobby collating and stapling and generally being in a grumpy mood about it.</p>
<p>Then the coach of the Chinese National Team came over &#8220;do you know when the such-and-such a schedule is going to be ready?&#8221;</p>
<p>&#8220;It&#8217;s the third set of documents I&#8217;m supposed to be collating cause nobody has any translation tasks for the translator&#8221;</p>
<p>&#8220;Oh.&#8221;</p>
<p>And he sits down and starts collating documents with me.</p>
<p>He could do it because everyone knew he was a personage instead of a mere person.</p>
<p>By and large, however, whenever I&#8217;ve got Chinese coworkers, the important people never ever let the random outsiders see them performing actual work even when the work that they are carefully not letting outsiders see them do is work that they won&#8217;t let us plebes do.</p>
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		<title>By: Benjamin Ross</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-50469</link>
		<dc:creator>Benjamin Ross</dc:creator>
		<pubDate>Wed, 05 Aug 2009 04:15:44 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-50469</guid>
		<description>@Ann

I&#039;ve never actually heard of any of the 师傅 asking for contact information of customers.  Maybe some stores do that to keep a customer list or something.  Or maybe he was just looking for a date.  Did he ever call?</description>
		<content:encoded><![CDATA[<p>@Ann</p>
<p>I&#8217;ve never actually heard of any of the 师傅 asking for contact information of customers.  Maybe some stores do that to keep a customer list or something.  Or maybe he was just looking for a date.  Did he ever call?</p>
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		<title>By: Ann</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-50467</link>
		<dc:creator>Ann</dc:creator>
		<pubDate>Wed, 05 Aug 2009 02:54:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-50467</guid>
		<description>Hi Ben,

Thanks for sharing your experiences! Your posts are always interesting to read.

I&#039;m chinese &amp; I visited Hefei two weeks ago. I went to a semi-upper class hair salon like the one you worked in.  The 师傅 who permed my hair asked me for my contact info (&amp; washed my hair too), so I gave him my email address. Is it common for them to ask female customers that?</description>
		<content:encoded><![CDATA[<p>Hi Ben,</p>
<p>Thanks for sharing your experiences! Your posts are always interesting to read.</p>
<p>I&#8217;m chinese &amp; I visited Hefei two weeks ago. I went to a semi-upper class hair salon like the one you worked in.  The 师傅 who permed my hair asked me for my contact info (&amp; washed my hair too), so I gave him my email address. Is it common for them to ask female customers that?</p>
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		<title>By: Benjamin Ross</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-1048</link>
		<dc:creator>Benjamin Ross</dc:creator>
		<pubDate>Tue, 29 May 2007 16:17:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-1048</guid>
		<description>Peter-
   I think the &quot;appointment culture&quot; you have in Denmark and we have in the US, is a major reason our barbershops are so much more efficient.  When I get a haircut in the US, I make an appointment too, except for Sunday which is walk in day.  Whenever I get a haircut, I show at the scheduled time, read a magazine for 2 or 3 minutes, then get my hair cut.  Just before my barber is finished with my hair, the next customer walks in.  It&#039;s really a beautiful system. The problem is that this is just not the way things are done in China.  One time Mr. Zheng was asking me about differences between barber shops in the US and those in China, and I brought this up.  He said that for the top hair dressers in China, especially those in Shanghai, appointments have to be made, but for regular, and even semi-high end shops like ours, this just isn&#039;t the way things are done.  Because of this he has to employ extra staff to minimize the times there is more work than workers.  Of course this also creates the situation where there is a great amount of time where there are too many workers and not enough work.  Whereas in the US (or Denmark) we would just space out the customers over the day and trim the staff.  I think as China modernizes and becomes increasingly international, they are adopting more of this &quot;plan in advance culture,&quot; but it is going to take a long time for it to seriously catch on.</description>
		<content:encoded><![CDATA[<p>Peter-<br />
   I think the &#8220;appointment culture&#8221; you have in Denmark and we have in the US, is a major reason our barbershops are so much more efficient.  When I get a haircut in the US, I make an appointment too, except for Sunday which is walk in day.  Whenever I get a haircut, I show at the scheduled time, read a magazine for 2 or 3 minutes, then get my hair cut.  Just before my barber is finished with my hair, the next customer walks in.  It&#8217;s really a beautiful system. The problem is that this is just not the way things are done in China.  One time Mr. Zheng was asking me about differences between barber shops in the US and those in China, and I brought this up.  He said that for the top hair dressers in China, especially those in Shanghai, appointments have to be made, but for regular, and even semi-high end shops like ours, this just isn&#8217;t the way things are done.  Because of this he has to employ extra staff to minimize the times there is more work than workers.  Of course this also creates the situation where there is a great amount of time where there are too many workers and not enough work.  Whereas in the US (or Denmark) we would just space out the customers over the day and trim the staff.  I think as China modernizes and becomes increasingly international, they are adopting more of this &#8220;plan in advance culture,&#8221; but it is going to take a long time for it to seriously catch on.</p>
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		<title>By: Peter</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-1041</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Tue, 29 May 2007 09:45:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-1041</guid>
		<description>Here in Denmark, it is normal to get both a hair wash and a haircut by the same person. On the other hand, there are way fewer people working in the shops so they are much busier. If you want a haircut you have to call in advance. Often I have waited 3 days, because I wanted one particular woman to cut my hair. She never f... it up, unlike many others have done repeatedly :-)

Funny how smaller things are different.</description>
		<content:encoded><![CDATA[<p>Here in Denmark, it is normal to get both a hair wash and a haircut by the same person. On the other hand, there are way fewer people working in the shops so they are much busier. If you want a haircut you have to call in advance. Often I have waited 3 days, because I wanted one particular woman to cut my hair. She never f&#8230; it up, unlike many others have done repeatedly <img src='http://benross.net/wordpress/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>Funny how smaller things are different.</p>
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		<title>By: Benjamin Ross</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-1004</link>
		<dc:creator>Benjamin Ross</dc:creator>
		<pubDate>Mon, 28 May 2007 07:16:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-1004</guid>
		<description>Ash-

I asked Mr. Zheng about the typical training schedule once, and his response was that it takes anywhere between two weeks and two months and is based on how quick the new little brother or sister learns.  The other employees help out with the training, but it is really up to the new employee to make the most of it, since he does not start getting paid until training is completed.</description>
		<content:encoded><![CDATA[<p>Ash-</p>
<p>I asked Mr. Zheng about the typical training schedule once, and his response was that it takes anywhere between two weeks and two months and is based on how quick the new little brother or sister learns.  The other employees help out with the training, but it is really up to the new employee to make the most of it, since he does not start getting paid until training is completed.</p>
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	<item>
		<title>By: ash</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-1000</link>
		<dc:creator>ash</dc:creator>
		<pubDate>Mon, 28 May 2007 06:14:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-1000</guid>
		<description>Ben is there a proper training schedule, or is just on an easy come easy go basis - say you wash heads for three months and then you get to do a perm or something?</description>
		<content:encoded><![CDATA[<p>Ben is there a proper training schedule, or is just on an easy come easy go basis &#8211; say you wash heads for three months and then you get to do a perm or something?</p>
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		<title>By: James Chiang</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-996</link>
		<dc:creator>James Chiang</dc:creator>
		<pubDate>Mon, 28 May 2007 04:08:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-996</guid>
		<description>I think another point is if the masters do washing customers&#039; heads, they couldn&#039;t earn extra money or just earn a little extra money. The barber shop is not belong to the masters. They are just the emploees, so they just do their own responsability(hair cutting) is ok.</description>
		<content:encoded><![CDATA[<p>I think another point is if the masters do washing customers&#8217; heads, they couldn&#8217;t earn extra money or just earn a little extra money. The barber shop is not belong to the masters. They are just the emploees, so they just do their own responsability(hair cutting) is ok.</p>
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		<title>By: joyce</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-991</link>
		<dc:creator>joyce</dc:creator>
		<pubDate>Mon, 28 May 2007 01:40:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-991</guid>
		<description>many people they don&#039;t know this detail about the barber shop.your blog tells many,if i didn&#039;t read it,the barber shop pictured me most just a bunch of weird-hair guys.ha~</description>
		<content:encoded><![CDATA[<p>many people they don&#8217;t know this detail about the barber shop.your blog tells many,if i didn&#8217;t read it,the barber shop pictured me most just a bunch of weird-hair guys.ha~</p>
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		<title>By: Benjamin Ross</title>
		<link>http://benross.net/wordpress/barber-shop-hierarchy/2007/05/27/comment-page-1/#comment-988</link>
		<dc:creator>Benjamin Ross</dc:creator>
		<pubDate>Sun, 27 May 2007 16:35:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.benross.net/wordpress/?p=77#comment-988</guid>
		<description>Harrison-
   I should have mentioned in my original article, I am still at the very bottom of the barber shop food chain.  I am still in my &quot;probationary training period&quot; so my responsibilities revolve mainly around washing the master&#039;s heads for now.  I am not allowed to do paying customers (other than personal friends) until I pass my all my training.</description>
		<content:encoded><![CDATA[<p>Harrison-<br />
   I should have mentioned in my original article, I am still at the very bottom of the barber shop food chain.  I am still in my &#8220;probationary training period&#8221; so my responsibilities revolve mainly around washing the master&#8217;s heads for now.  I am not allowed to do paying customers (other than personal friends) until I pass my all my training.</p>
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